Frequently Asked Questions
What is a stall?
What does a stall cost?
Stall fees vary depending on the venue. In 2019 stalls are offered at between $30 and $35 per stall space. You can book a single or double (or sometimes at the discretion of management) stall, a triple) stall through the Book Your Stall buttons on this website or through using our event name on TryBooking.com. We release limited earlybird stalls so get in early and save!
How will I find where my stall is?
On market day your stall/s will be marked with your name. The corners of the space may also be marked on the floor. Generally, stalls unless specified otherwise are indoors.
Why can't I book some markets or stall types listed on the website?
It means the market is full and those stalls have been fully allocated. You can choose to go on that market’s waitlist (click on the event and follow the TryBooking prompts) and/or book another one of our markets listed.
What time can I set up?
Set up time is up to one hour before the market opens to the public. For a 10am market start you can set up from 9am (for the Christmas Market set up is from 2pm and the market opens at 3pm). Access to the venue earlier than that unlikely and at The Preloved Clothing Market’s discretion (based on insurance obligations).
Please note: all stalls are allocated on the floor plan long before market day so there is no need to get to the venue early to grab what you consider to be ‘the best spot’.
Must I have my stall/s open for the market hours?
Yes. Once you pay you are committing to keep your stall/s operational until market close unless otherwise previously agreed with (and at the discretion of) The Preloved Clothing Market management. This includes not packing up prior to the market close time.
Shoppers expect the market to be operational until close – often this can be the best time to make quick sales! And it’s unfair to fellow stallholders and shoppers if you pack up early and leave the market looking semi-packed down.
Do I need to stay for the whole market?
Stallholders need to be set up and ready for doors to open to the public by 10am (or 3pm at the Christmas market). If you’re unable to stay for the whole market please book for another time when you can stay or better still have a friend or family member (name to be provided to us ahead of time please) help out if you’re not there the whole time.
Should I label my things? What should I price my things?
Can I share my stall?
Stalls can be shared. However, for Public Liability purposes it is essential you inform us (ahead of market day) of others working your stall with you. You can book stalls with friends side by side – just let us know when booking so we can ensure you’re placed together (space permitting).
What if I have more stuff than fits my stall?
Should I bring cash for float?
What are market hours?
Our markets are held on the last Saturday of most months and run between 10am – 2pm. The Christmas Twilight market runs 3-7pm.
Do I need to print out my TryBooking ticket?
You don’t need to provide us with your TryBooking ticket. Once you’ve booked and paid through TryBooking we have your stall details and include you in the market day floor plan.
How well can I expect to do no market day?
How you do on market day can fluctuate from market to market and does not depend on where you are placed or how many shoppers come through the door.
The difference between a good day and a great day can be how you approach the day. Sometimes you’ll sell a handful of higher priced items, and sometimes you’ll sell a pile of lower priced items. Go with the flow! Come along with an open mind and the enthusiasm to on-sell as much as you can (even if that means negotiating or reducing your prices if you want).
A shopper may buy up your stall because they’re into your style – it only takes one! And, shoppers will be attracted to different stalls and stallholders on different days (that’s human nature).
Above all, a fun day is s successful one, so don’t give up!
Are there ATM facilities at the venue?
There are no ATM facilities at the venues. If there are ATM facilities in the local area we can direct you on the day, however, it’s best to come armed with cash as most stallholders won’t have eftpos facilities.
What if I have items left at the end of market day?
Four options come to mind (there are probably many more):
We will always have Red Cross boxes available to receive your very welcomed donations of quality unwanted items.
Take it along to your local Op Shop.
Ebay or Gumtree.
Sell it on.
Have another stall.
The hard prep work is behind you so if you don’t sell everything, pack it away ready to stock your next fab stall.
You’ll soon be a market pro!
Please don’t add your unwanted items to landfill!
What if I have a question before booking?
What can I sell?
What can't I sell?
This is primarily a preloved women’s clothing market and not the market for bric-a brac, books, art, furniture, tools, household goods (soft furnishings, large or small electrical or otherwise) or toys.
What if I'm not sure what I can sell?
What if I'm on my own and need to take a break?
What is the weather notification process?
We are predominantly an indoor market. Market day will proceed rain, hail, snow and shine. However, if the weather bureau issues extreme weather warnings we are obliged to abide by them.
Please ensure we have your email address and mobile number in case we need to contact you on market day.
Where applicable, outdoor stallholders purchase a stall with a buyer beware proviso as there’s no refund or transfer if the weather is inclement. The outdoor stall fee takes into consideration this risk..
What if I can't make it - can I get a refund?
Up to 72 hours prior to market day we may offer a one-off transfer to another market day if there are specific circumstances for you being unable to attend on the day (this excludes outdoor stalls). This will be at The Preloved Clothing Market management’s discretion. If you are transferred to a market with a higher stall fee, please expect to pay the difference.
What if I am running late?
Are there toilets? Is there a change space and mirrors?
Yes, there are both facilities available for stallholders and shoppers. And there are mirrors. It is at your discretion whether, and under what circumstances, you allow a shopper to take your items to the change space.
Other than my fab collection, what should I bring?
Can my family and friends come along?
The more the merrier so tell all your friends, family and colleagues about YOUR market day. The more shoppers the better for you!
I'm on the waitlist, how will I hear if I have a stall?
You will be contacted in the order in which you joined the waitlist IF a booked space becomes vacant. It helps everyone if when you are offered a spot but can no longer take it you please communicate with us asap.
We apologise if you miss out due to timing but by the nature of a waitlist and last minute vacancies things can happen suddenly and quickly.
How often are Preloved Clothing Markets run?
Our markets run on the last Saturday of most months. We also run occasional pop-ups at different locations so watch out for one near you. All our markets are advertised on Facebook, through local rags, posters and other marketing material. Word of mouth (thanks to you) works brilliantly as well!
Where can I park?
Parking spaces and bump in and bump out opportunities vary depending on the market venue. The market’s Stallholder Information materials will provide general information about local parking. Specific instructions will be emailed prior to market day, where reelvant. Bear in mind sometimes there may be meter or car parking charges (which are not related to The Preloved Clothing Market market operation). Other times parking may be free.